Business Identification
GROWTHAXIS CONSULTING is the trade name of MOHAMMAD ANAS, Sole Proprietor, a proprietorship registered under Indian law. GSTIN: 09EDFPA1232Q2ZG. Principal place of business: 1st Floor, 102, KDA Colony Road, Lal Bangla, Kanpur, Kanpur Nagar, Uttar Pradesh - 208007, India. All Website contact-form submissions are intended to route to hello@growthaxisindia.com. Published working hours are 10:00 AM to 7:30 PM.
1. Definitions
'GrowthAxis', 'we', 'us' or 'our' means GrowthAxis Consulting, the trade name of Mohammad Anas, Sole Proprietor. 'Website' means growthaxisindia.com. 'Client' means a person or entity that enters into a binding engagement with GrowthAxis. 'Proposal' includes any written quotation, estimate, statement of work, scope, package description, invoice, order confirmation or similar commercial document accepted by the Client. 'Deliverables' means the outputs expressly identified in the accepted Proposal.
2. Website Use and Acceptance
By using the Website, a visitor agrees to these Website Terms to the extent applicable to website use. A contact-form submission, call, message or request for quotation does not by itself create a service contract, guarantee availability or oblige GrowthAxis to accept an engagement.
3. Eligibility and Authority
A person accepting a Proposal must have legal capacity to contract and, where acting for a business or organisation, authority to bind that entity. GrowthAxis may request reasonable verification of identity, business details, GST information or authority where necessary.
4. Contract Formation and Order of Precedence
A binding service engagement is formed only when the parties agree the material commercial terms through an accepted Proposal, signed document, confirmed electronic communication, paid invoice/advance where payment is stated to be a condition, or another objectively verifiable mode of acceptance. Electronic contracting may be effected through emails, messages, payment records and platform records. If documents conflict, the following order applies unless expressly stated otherwise: (a) a signed project-specific agreement or Statement of Work; (b) the accepted Proposal/quotation; (c) a package-specific schedule; (d) these Terms; and (e) other general website policies.
5. Scope of Services
GrowthAxis may provide e-commerce marketplace services, website design/development, branding and identity design, brochures/catalogues/business profiles, digital and marketing creatives, video advertisements, motion graphics, animation, AI-assisted creative production, scripting, voiceover, editing and related services. Only services expressly included in the accepted Proposal are included in the price.
6. Scope Changes and Additional Work
Requests outside the agreed scope, including new pages, new marketplace categories, additional products, fresh creative directions, substantial rework after approval, additional integrations, data migration, urgent turnaround or repeated revisions beyond the agreed allowance, may require a revised quotation, additional fee or timeline.
7. Revisions and Approvals
The number, type and timing of revisions will be governed by the accepted Proposal. No default revision count is created by these Terms. A Client approval may be given by email, message, project-management tool or other agreed electronic channel. After approval of a stage, changes to that approved stage may be treated as additional work.
8. Client Cooperation and Dependencies
The Client must timely provide accurate briefs, product information, legal claims, images, credentials, approvals, feedback, brand files and other dependencies reasonably required. Timelines are estimates unless expressly fixed. Delays attributable to the Client, platform, vendor, approval process or third-party dependency will extend timelines reasonably.
9. Accuracy of Client-Supplied Information
GrowthAxis may rely on information supplied by the Client. The Client remains responsible for the truth, legality and substantiation of product claims, prices, specifications, warranties, medical or professional claims, regulatory declarations, labels, marketplace representations and other factual content unless GrowthAxis expressly agrees in writing to verify a specific matter.
10. E-Commerce Marketplace Services
Marketplace services may include onboarding, seller-account management, product listing, catalogue management, multi-marketplace management and marketplace creatives. GrowthAxis acts as an independent service provider and does not become the seller of the Client's products merely by managing an account. The Client remains responsible for product legality, licences, registrations, legal metrology, food/FSSAI compliance where applicable, product safety, tax positions, invoicing to end customers, authenticity, warranties, fulfilment, inventory, customer obligations and other seller responsibilities unless expressly accepted in writing.
11. Marketplace Credentials and Delegated Access
The Client must provide access through lawful, authorised means. Role-based access should be used where available. The Client must not require GrowthAxis to circumvent platform security, impersonate another person, use unlawfully obtained credentials or violate platform rules.
12. Marketplace Decisions Outside GrowthAxis Control
GrowthAxis does not control marketplace onboarding approval, listing approval, category restrictions, seller suspension, account-health decisions, ranking, search placement, buy-box allocation, algorithms, advertising auction outcomes, platform fees, payouts, returns, customer reviews, policy changes, enforcement actions or downtime.
13. Orders, Returns, Payments and Customer Claims on Marketplaces
Unless expressly included in the Proposal, GrowthAxis does not assume legal responsibility for the Client's customer orders, product delivery, returns, refunds, chargebacks, warranties or end-customer disputes.
14. Website Design and Development
Website services may include design, development, responsive layouts, content placement, e-commerce functionality, banners, visuals and integrations. Browser, device and third-party-service behaviour may vary. GrowthAxis will use commercially reasonable efforts to deliver agreed functionality but does not warrant uninterrupted or error-free operation across every environment.
15. Domains, Hosting, DNS and Email
Domain registration, hosting, DNS, SSL certificates, email services and renewals may be provided by third parties or procured for the Client. Ownership, renewal dates, pricing and transfer rights depend on the relevant provider and account registration. Unless GrowthAxis expressly agrees to manage renewals, the Client is responsible for timely renewal.
16. Plugins, APIs, Payment Gateways and Third-Party Software
Third-party plugins, themes, APIs, payment gateways, fonts, libraries, SaaS products and software licences are governed by their respective terms. Changes, discontinuation, security updates, rate limits, licence fees or compatibility failures may require additional work.
17. Backups and Security
Backup responsibility will be as stated in the Proposal or hosting arrangement. Before substantial migrations or changes, the Client should preserve an independent backup unless GrowthAxis expressly accepts that task. GrowthAxis may implement reasonable security measures within scope but cannot guarantee immunity from cyber incidents or attacks on third-party infrastructure.
18. Branding, Design and Creative Services
Brand, logo, stationery, packaging, catalogue, brochure, social-media and advertising-creative work will follow the agreed brief. The Client must review names, claims, spellings, product information and regulatory statements before approval. GrowthAxis does not conduct trademark clearance, packaging-law review or advertising substantiation unless expressly engaged.
19. Video Production, Scripts and Voiceover
The Client must review and approve scripts, factual claims, names, pronunciations, visuals, voices and final edits. Once a script, storyboard, voice or production stage is approved, material changes may require additional fees, vendor charges or schedule changes.
20. AI-Assisted and Generative Production
GrowthAxis may use AI-assisted tools for ideation, image generation, voice, editing, animation, scripting, enhancement or other creative tasks where suitable. Generative outputs can contain inaccuracies, artefacts, unintended similarities or inconsistent details. The Client must conduct final human review before publication or commercial use. AI providers may impose their own terms, usage restrictions and technical limits. Outputs may not be exactly reproducible. The legal position concerning protectability, authorship or exclusivity of some substantially AI-generated material remains fact-sensitive and may evolve; GrowthAxis therefore does not promise copyright exclusivity in purely machine-generated elements beyond rights GrowthAxis is legally able to transfer or license. The Client must obtain lawful permission for any person’s likeness, voice, photograph, video, trademark or other protected material supplied for AI or creative use. GrowthAxis will not knowingly provide unlawful impersonation or deceptive identity cloning.
21. Intellectual Property - Client Materials
The Client retains ownership of pre-existing materials it supplies and grants GrowthAxis a non-exclusive, limited licence to use those materials solely to perform, internally document, archive and support the agreed services. The Client warrants that it has sufficient rights to provide the materials.
22. Intellectual Property - GrowthAxis Materials and Deliverables
Pre-existing GrowthAxis methods, templates, know-how, libraries, reusable components, workflows and tools remain GrowthAxis property or the property of their licensors. Project-specific ownership of final Deliverables will be as stated in the accepted Proposal. If the commercial document states that copyright in identified final original Deliverables is to be assigned to the Client, such assignment is effective only to the extent permitted by law and upon full payment of all amounts due for those Deliverables. Third-party assets, stock materials, fonts, plugins, open-source components, AI-provider elements and other licensed material are not assigned beyond the rights lawfully available. Drafts, rejected concepts, unused directions, working files and internal production materials remain with GrowthAxis unless expressly included.
23. Portfolio and Publicity
GrowthAxis does not obtain an automatic right under these Terms to publicly display a Client's work, name, logo or confidential project as a portfolio item. Public portfolio, testimonial or publicity use requires specific Client consent or a project term clearly granting that right.
24. Confidentiality
Each party must use reasonable care to protect confidential business, technical, commercial and access information received from the other and use it only for the engagement. This does not cover information lawfully public, independently developed, already lawfully known or required by law to be disclosed.
25. Pricing, GST and Invoicing
Prices, taxes and payment milestones are those stated in the Proposal or invoice. GrowthAxis is GST-registered under GSTIN 09EDFPA1232Q2ZG and will issue tax documentation in accordance with applicable GST law. Unless expressly stated otherwise, third-party charges, marketplace fees, ad spend, premium software, paid stock assets, domains, hosting, AI/voice credits and similar external costs are excluded or separately chargeable.
26. Advance and Milestone Payments
Any advance percentage, milestone schedule or recurring fee must be stated in the accepted Proposal or invoice. These Terms do not invent a default advance percentage.
27. Late Payment and Suspension
If an undisputed amount is overdue, GrowthAxis may pause work, withhold further Deliverables or suspend support after reasonable notice. Any late-payment interest or fixed fee must be expressly agreed; none is imposed by these Terms by default.
28. Cancellation, Refunds and Third-Party Costs
Cancellation and refund matters are governed by the GrowthAxis Cancellation & Refund Policy and any project-specific schedule. Amounts attributable to work already performed, approved stages, irreversible third-party costs, licences, AI/voice/software credits, marketplace work already completed or deliverables already supplied may be non-refundable to the extent reasonable and lawful.
29. Project Abandonment
If the Client materially fails to provide required information, approvals or feedback for an extended period, GrowthAxis may place the project on hold after notice. Any specific abandonment period or reactivation fee must be stated in the Proposal; no fixed period or fee is created here.
30. Termination
Either party may terminate an engagement in accordance with the accepted Proposal or, if no project-specific rule exists, for material breach that is not remedied within a reasonable period after written notice, where remedy is possible. GrowthAxis may terminate or suspend immediately for fraud, unlawful instructions, abusive conduct, security compromise, infringement risk or non-payment of undisputed sums after notice. On termination, the Client must pay for work properly performed and authorised non-cancellable third-party costs up to the effective termination date, subject to applicable consumer law.
31. No Guarantee of Commercial Results
Unless an express written performance guarantee is separately agreed and legally capable of measurement, GrowthAxis does not guarantee sales, revenue, profit, leads, return on ad spend, marketplace rank, search-engine position, conversion rate, traffic, platform approval or business growth.
32. Warranties and Statutory Rights
GrowthAxis will perform contracted services with reasonable care and skill appropriate to the agreed scope. Nothing in these Terms excludes any warranty, remedy or consumer right that cannot lawfully be excluded or restricted.
33. Limitation of Liability
To the maximum extent permitted by law, GrowthAxis will not be liable for indirect, consequential or remote losses that were not reasonably foreseeable as a probable result of the breach, including loss arising solely from third-party platform action, algorithm change or external outage outside GrowthAxis's reasonable control. For direct contractual loss, any agreed monetary cap must be stated in the relevant Proposal or signed agreement. In the absence of an agreed cap, these Terms do not create an arbitrary or unconscionable exclusion of all liability. Nothing limits liability that cannot lawfully be limited, including fraud or other non-excludable statutory responsibility.
34. Client Indemnity
To the extent permitted by law, a business Client will be responsible for third-party claims, losses or reasonable costs arising from unlawful or infringing materials supplied by the Client, false product or advertising claims supplied or approved by the Client, unauthorised access instructions, illegal products, or the Client's material breach of platform rules or law, except to the extent caused by GrowthAxis's own breach, negligence or unlawful conduct.
35. Prohibited Use and Content
Clients must not instruct GrowthAxis to create, publish, access or distribute material that is illegal, fraudulent, deceptive, defamatory, infringing, malicious, intended for unlawful impersonation, or otherwise prohibited by applicable law or the relevant platform.
36. Force Majeure and External Events
Neither party is liable for delay caused by events beyond reasonable control, including natural disasters, widespread internet/cloud outage, government restriction, civil disruption, epidemic, war, labour disruption, power/telecom failure or major third-party platform failure, provided reasonable mitigation is attempted.
37. Electronic Communications and Notices
The parties may communicate and give routine project approvals electronically. Legal or termination notices should be sent to the business email used for the engagement and, where material, to hello@growthaxisindia.com.
38. Changes to Website Terms
GrowthAxis may update these Website Terms for future website use. A material change will not retrospectively alter the agreed commercial terms of an existing project unless the parties agree or the change is required by law.
39. Severability, Waiver and Entire Agreement
If a provision is held invalid or unenforceable, it will be applied to the maximum lawful extent and the remaining provisions continue. Failure to enforce a term once is not a permanent waiver. The documents identified in the order-of-precedence clause constitute the agreement for the relevant engagement.
40. Assignment
A Client may not transfer an engagement in a manner that materially increases GrowthAxis's obligations or legal risk without consent. GrowthAxis may use employees, freelancers, specialist vendors and subcontractors while remaining responsible for its contractual obligations, subject to confidentiality and data-protection requirements.
41. Governing Law, Disputes and Jurisdiction
These Terms and engagements governed by them are subject to the laws of India. The parties should first attempt in good faith to resolve a dispute through written escalation and commercial discussion. This does not prevent urgent injunctive relief, statutory complaints or consumer remedies. Subject to mandatory consumer-forum jurisdiction and other non-excludable legal rights, courts at Kanpur Nagar, Uttar Pradesh will have jurisdiction where legally competent and where the dispute has the required territorial nexus. These Terms do not impose arbitration because the parties have not yet adopted a final arbitration clause.
42. Consumer-Law Saving Clause
If a Client is a 'consumer' under applicable law, nothing in these Terms deprives that Client of rights, remedies, forum access or protections that cannot legally be waived.
Contact Details
General Enquiries: hello@growthaxisindia.com Business & Sales: sales@growthaxisindia.com E-Commerce Services: ecommerce@growthaxisindia.com Client Support: support@growthaxisindia.com Careers & Opportunities: careers@growthaxisindia.com Postal address: 1st Floor, 102, KDA Colony Road, Lal Bangla, Kanpur, Kanpur Nagar, Uttar Pradesh - 208007, India Working hours: 10:00 AM to 7:30 PM. Communications received outside working hours may be reviewed on the next working day. GROWTHAXIS CONSULTING